Returns & Refunds

🔁 Return & Refund Policy

We stand by the quality of our products and your satisfaction is important to us.

💌 30-Day Satisfaction Guarantee

If you’re not completely in love with your LashLuxe Pro, we’ll make it right.

  • Returns: We accept returns for unused products in original packaging within 30 days of delivery.

  • Refunds: Once we receive your return, we’ll issue a full refund (excluding shipping fees) within 5–7 business days.

  • Exchanges: If your product arrives damaged or defective, contact us within 7 days for a free replacement.

To start a return:
Email us at admin@lashluxepro.shop with your order number and reason for return.

💡 Tip: Always include a photo if you're reporting a damaged item — this helps us process things faster!